FAQ
How do I list my room on Go Roomio?
Select “List your room”, verify your mobile number, and complete the three-step form. Every listing is reviewed by our team — usually within 4 hours — before it goes live.
Is listing free?
Yes. Listing your room is free during our launch phase. We'll always tell you before introducing any fees.
How do I contact a lister?
Open any listing and select “Chat with owner”. This starts a private in-app chat. You decide if and when to share your phone number.
Why was my listing rejected?
Common reasons are contact details in the description, unclear photos, or suspected broker activity. You'll see the reason on your dashboard — fix it and submit again.
How do I report a broker?
Use “Report a broker” on the Help page. We take these reports seriously, investigate quickly, and remove brokers from the platform.
How long does listing approval take?
Usually within 4 hours during business hours. If it's taking longer, raise a support ticket and we'll look into it.
Can I edit my listing after it's live?
Editing from your dashboard is coming soon. For now, raise a support ticket with your listing title and the changes you need.
How do I delete my account?
Raise a support ticket with the subject “Account deletion request” from your registered number and we'll remove your account and data.
Still have a question?
Our support team usually replies within a day.